Privacy Policy – Surr

Last updated: 22 October 2026

About Surr

Surr is an application for live audio communication between reporters, guests and newsroom staff. The service is provided by Talkoi.

Information we process

Surr processes information required to authenticate users and provide the service. Depending on the account and configuration, this may include names, email addresses, telephone numbers, account identifiers and organization information (name).

Audio and communications

Surr uses the device microphone to transmit live audio during an active connection. Audio is transmitted to provide the live communication service. Do not assume that audio is never recorded; recording practices depend on the features and configuration in use.

How information is used

Information is used to authenticate users, establish audio connections, operate the service, maintain security and troubleshoot technical issues.

Storage and sharing

Information may be processed by the service infrastructure and relevant service providers to operate Surr. We do not sell personal information. Information may also be disclosed where required by law.

Retention and security

Information is retained for as long as necessary for the purposes described above or as required by applicable law. Appropriate technical and organizational measures are used to protect information.

Your rights

Depending on applicable law, you may have rights to access, correct or delete your personal information. Contact us to exercise your rights.

Contact

Company: Talkoi
Email: info@talkoi.com